Support
Contact ScopeLock
Get help with your account, subscription, variation records, delivery or evidence packs.
- Effective
- 22 July 2026
- Last updated
- 22 July 2026
Contact customer support
Email [email protected] for account, billing, delivery, approval-record or evidence-pack help.
Replies within one business day. This is an acknowledgement target, not a promise that every issue will be resolved within one day.
What to include
Include enough information for us to locate the relevant account or record:
- Your ScopeLock account email
- Your business name
- The variation or job reference, if applicable
- A brief description of the issue and what you expected to happen
Keep sensitive information out of email
Do not email your password, full payment card number, authentication secrets or highly sensitive identification documents. ScopeLock support will not ask you to send your password or full card details.
Business details
S&S CHAMPIONS
ABN 18 583 233 046
Electrical licence 97775S (NSW Fair Trading)
Western Sydney, NSW, Australia